DataSure

1. The following circumstances may result in failure to provide services as required:
Ø Force majeure, including but not limited to typhoon, flood, earthquake, fire, etc.
Ø The supply of necessary energy and resources such as water and power is interrupted.
Ø The operator's communication is interrupted.
Ø Other factors that are beyond the control.
2. Equipment is damaged due to the following reasons, no commitment to service:
Ø Force majeure, including but not limited to typhoon, flood, fire, war, etc.
Ø Unauthorized alteration or deletion of S/N number of equipment.
Ø The operating environment of the field equipment (such as humidity) or external factors (such as external electromagnetic interference, failure of internal interconnection equipment, etc.) cannot meet the environmental requirements for the normal operation of the equipment.
Ø Customers deliberately or negligently, improperly use or deliberately destroy the data devices, causing hardware or data damage.
Ø Customer infrastructure failure or system damage caused by a third party, including unauthorized relocation and installation of equipment without following the requirements.
Ø Modification of hardware or software without authorization, including installation of unauthorized parts, such as hard disk, memory, and network cards.
3.DataSure undertakes to take reasonable measures to ensure the security of the above information, but does not promise any direct or indirect responsibilities caused by the acquisition and use of the above-mentioned information. When the customer returns the hardware device to DataSure, it is assumed that any confidential and private information in the device has been completely deleted by default. DataSure shall not bear any legal responsibility for the acquisition and processing of the above information, including any claims, penalties, and any adverse consequences from any government agency or third party.
4. Maintenance service is optional, and customers can choose whether to purchase and when to terminate. The customer chooses to purchase the services provided by DataSure, that is, to confirm the consent of DataSure to collect, access, process, detect, and debug the relevant information, including basic information, data and information necessary to provide services, etc. This information will only be used to provide maintenance service.
5. DataSure is not the owner or controller of the above information, so we have no right or obligation to confirm whether the above information contains confidential information and personal data. The customer should ensure that all acts of providing data comply with legal requirements or have obtained relevant authorization and permission , and does not violate the privacy policy agreement or user agreement that it may sign.
6. DataSure does not guarantee that the products and services provided are completely defect-free, and fully meets the requirements of customers. There will be no problems or interruptions in using the products and services, nor does it guarantee that DataSure can completely repair these defects. In any case, DataSure shall not be liable for the direct or indirect economic losses of the customer due to this service manual. The maximum amount of compensation for the customers’loss caused by its liability shall not be higher than the amount paid by the customer for purchasing the product or service.